…Integrate Customer Support… Intercom Customer Conversations Real-Time Support 500MM 400MM obal Gl d, 300MM tarte S tions a 200MM rs e nv Co 100MM 0 2013 2014 2015 2016 2017 2018 Source: Intercom (5/18). Note: Conversations started include messages initiated by business & customers. (500MM = 2018) 56